| Comment | The surge pricing is genius imo. (And btw the other firms are catching on. Network PH now have surge pricing too).
Why is good? It keeps things really efficient. The surge rises as demand increases and driver supply lowers. When the price reaches a certain point people stop booking until it lowers again. It means the booking queue never gets too big. The opposite being what most PH firms do and just keep adding jobs to the queue until it reaches the point where they know a lot of these jobs will never get picked up.
Catching a job on surge isnt that common. Looking at my last week, I had 4 jobs total last week on surge and they were all still priced under a fiver and all at the weekend.
As for ratings, I say it's a positive. It helps keep drivers honest (we get sacked if the rating drops below 4.6) and helps keep customers behaving. Ive had zero violent incidents with Uber, compared to 2 assaults with Network.. I put that down to the rating system. |
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