They were worse than just a bad agent. They were actually dishonest and lied to us more than once.
We took our case about the deposit deduction to the "independent" body who decide on these things. They lied through their teeth to them as well no surprise.
We were in the fortunate position of not depending on getting that money back for a deposit on another rental. I'd hate to think what could happen to someone who was in that position. They could potentially end up homeless! |