| Comment | What OP is saying is that under disability discrimination law, a letter is not required. Before Covid, McDonalds couldn't stop anyone from using the disabled toilet because some disabilities are hidden and it is illegal for them to demand proof. Same in my taxi, I'm not allowed to ask for proof of disability (and I cannot legally reject the ride) if you want to ride with a dog and say it's a support animal. The same concept is supposed to be applied with masks, but for some reason everybody has forgotten about disability discrimination law since this covid mask thing came about. |
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