| Comment | As in a similar recent thread, I and a few others have used the Maryhill branch and it was the absolute opposite experience, recommended it - I guess it depends on the staff. And possibly also the customer's gender.
Charges that aren't pre-authorised are illegal, by the way, and I'd let them know you want that £18 back, or report them to Trading Standards. https://www.citizensadvice.org.uk/consumer/buying-or-repairing-a-car/problems-with-a-car-repair/#Take_further_action |
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