Comment | All these folks dog-piling you act like they've never made a mistake (or series of mistakes) in their lives. Companies and entities like the council or HMRC or whatever have used the pandemic as an excuse to fuck about and cut back on their customer service. Like you say, you waste precious minutes of your life listening to recorded bullshit like "do you know most issues can be resolved on our website". Just fucking pick up the phone. |
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