| Comment | This is what I mean though - others here are going 'switch to another supplier' when that is not the issue here. Either SP has made a mistake, or OP is mistaken about their own usage or billing. Shifting to another supplier is not going to resolve the issue between OP and SP and he needs to figure out if its him or them that's in the wrong, and there's no way of doing that without looking at the actual billing details and figuring out if it adds up or not.
And then, once this is resolved, then switch to a better supplier. Doing that now however is just going to make it even harder to sort out. |
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