| Comment | I'd put a complaint in months ago about other incidents. The response to the complaint was to send a generic "how was your experience with x staff member" star rating system.
Not "how was your experience with the store"- how was it with a random staff member I'd never heard of, when the issue was with multiple people, none of whom I listed by name in the complaint.
Of all the shops that I've been in over the last year that Tesco is by far the worst. And its seemingly found ways to go backwards in protecting customers, in spite of how bad things are here with the pandemic (for instance it used to have a one way system, but it wasn't enforced. It used to have folk at the doors asking for masks to be worn, but they didn't stop customers who didn't. And they used to have self checkouts closed so that 2 meters could be kept between customers, but now they just put screens up).
That place is a mess. And I'm being honest when I say that I don't feel safe shopping there with how its run. Especially when competing super market chains are at least showing a minimal level of respect to their customers wellbeing. |
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