When people aren't able to access support/services/work etc. Because of lack of Internet or ability to use computers and the like. It's been a big focus over the last year because covid has brought this into sharp focus. A lot of kids have struggled without Internet or computer access at home for example and older adults typically struggle to adapt to new technology. All council meetings have moved onto Teams or Zoom so if you're unable to adapt to using them it's very difficult. Add in hearing/sight impairments and things are tough. |