| Comment | They are the owners.
I've just had an update, the owners went on the factor website to find who to call of they had an emergency issue. The page, which I've now been sent, is supposed to be used for communal issues, not private issues. It has loads of Ts and Cs saying costs of using any contact is payable by all block owners until the issue is found to be private. I don't understand though, surely you could use the emergency contacts for any issue and then it'd push the cost to all other owners until the company confirms the issue is private?
Who is there to police owners are using it for communal issues only? |
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