| Comment | 3 hour queues are not the norm in most places. You are given an appointment time for a reason. It was also the hottest day of the year, people would not have come with suncream, books, water and may have had work or other commitments they didn’t factor into their day. You can’t just expect people to wait 3 hours unexpectedly.
The least they could’ve done was inform people of the queues. There’s no excuses. |
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