| Comment | It's not OK, but consider why shoplifting in a modern supermarket (or most other shops) is so *easy*: imagine a "traditional" shop (butcher, baker, candlestick maker, etc.), you walk in, wait at a counter, say what you want, pay for it, and *the shopkeeper picks it up off a shelf or counter and gives it to you*. A few decades ago, someone realised shops don't actually need to have the picking-stuff-up-for-customers as an employee's duty because you can just make the customers *do it for free*. Every so often, something that was done *for* us becomes something done *by* us; another, more recent, example is self checkout.
I can accept some, maybe most, customers prefer this system, but the fact that a business chooses a less secure mode of operation simply to cut costs means I have little sympathy when it encounters the inevitable problems. |
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