| Comment | yes, that money is returnable to you in full, and if they refuse the Shelter website has a guide to getting it back:
https://scotland.shelter.org.uk/professional_resources/legal/accessing_accommodation/deposits_and_accommodation_agencies/unlawful_fees#title-1
in reality they know they have to pay you, they're just testing if *you* know, and they'll pay up as soon as you send them a letter reminding them of the law |
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