| Comment | My landlord hasn't put the rent up a penny since covid started, and it was already cheap to begin with for a very desirable part of the West end. They respond to anything I ask immediately and with minimal questions asked, and sometimes they're even proactive without me needing to ask. The landlord lived here previously and kept the place to rent when he moved away, but his sister/cousin still lives locally and she manages it personally so no agents etc involved.
Example 1 - Fridge went on the blink, still worked but was stuck on the coldest setting. I texted to tell them about it, they asked had I done the standard troubleshooting in the instructions, I confirmed yeah I had, they said OK, and a brand new top-of-the-line fridge got delivered the next day
Example 2 - In September-ish they asked if we'd want a dehumidifier, cos the flat might get some damp in the Autumn; I said that It wasn't too bad at the moment so nah its fine, but they bought us one anyway; I'm guessing based on their own experience living here they knew it would be needed |
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