| Comment | We actually self factor, so unfortunately there is not a "neutral party" to step in. We have been paying for repairs and a cleaner for the shared spaces as needed. We are the last flat to have moved in, but our neighbour (E) across the way does know the neighbour I mentioned above. I'll call her A for ease. E has approached A directly (as we all have at one point), and also sent her a letter providing her phone number and offering help with cleaning, shopping or to accompany her when social services visit, however A has refused this. She has never really been interested in speaking to me or my husband other than a hi in passing, sometimes if she is going out at the same time as us she actually closes the door to avoid speaking to us. This has been going on since moving in and I know she doesn't like to speak to the other neighbours much either. E and other neighbour L have spoken to her from time to time but they have lived here much longer, even then she is refusing to accept any help from them. We're all at a bit of a loss right now . . . |
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