| Comment | I had a good one in a guitar shop once, where I went in to get something technical done. I have a fair idea what I'm on about.
The guy tried to upsell the *hell* out of it - oh you can't just do A; it'll need X, and Y, and Z - and I just walked out.
Back onto cars, about 8 years ago my Vauxhall had a brake problem and it was just within warranty. Arnold Clark said they'd do it, but if they looked and it *wasn't* a warranty issue then I'd be charged. Never been more convinced of a £500 bill in my life, but fair enough they covered it. |
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