r/Glasgow Tools

Title
Author	Inevitable_Thing_270
Comment	It is shit when this happens. I don’t agree with only same day appointments being available, but I can see why it gets done. You can put a complaint into the practice manager about it. Unless they know there are problems. They can’t do anything about it. I’d write an email laying out the issues and why it doesn’t work for you (specifically the appointment system, don’t use your specific problem because their response might be, oh well you would need to have seen a doctor anyway for that’s prescription anyway. Put it about the time it took to get someone to talk to, etc). They should reply and address the problems. If it’s not a helpful response then reply with your points. Remain polite but clear. You never know, you might get a change. Some people like having a practice that works this way and that they can be seen the same day. Personally it doesn’t work for me. My practice started heading towards it. I start work at 8.30 and can’t get away until 10am at least to make a call for 5 mins let along the 30mins I needed to get through. So unless I was I’ll enough to actually be off work it was useless. Calling about something that could wait a couple of days or even just booking a follow up appointment for a few weeks for more difficult that getting seen on the day! I did actually write to the practice manager and laid out the issues with it in general and got a reply that they’d had similar feed back. I had included that when I got though one day at 10.30 and was told that people need to call at 8.30 I had let the receptionist know I had been calling since 8.30 but hadn’t been able to get through!Now it is you need to call at 8.30 for same day or a day or two appointments which is still a nightmare, but you can also call later and make an appointment for a few weeks later for non-urgent stuff.
Reddit Link	https://www.reddit.com/r/glasgow/comments/w9fblj/getting_an_appointment_with_a_doctor/ihx43ip/
Created	Thu 28th Jul 2022 12:16am
Status	normal ()

It is shit when this happens. I don’t agree with only same day appointments being available, but I can see why it gets done.

You can put a complaint into the practice manager about it. Unless they know there are problems. They can’t do anything about it. I’d write an email laying out the issues and why it doesn’t work for you (specifically the appointment system, don’t use your specific problem because their response might be, oh well you would need to have seen a doctor anyway for that’s prescription anyway. Put it about the time it took to get someone to talk to, etc). They should reply and address the problems. If it’s not a helpful response then reply with your points. Remain polite but clear. You never know, you might get a change.

Some people like having a practice that works this way and that they can be seen the same day. Personally it doesn’t work for me. My practice started heading towards it. I start work at 8.30 and can’t get away until 10am at least to make a call for 5 mins let along the 30mins I needed to get through. So unless I was I’ll enough to actually be off work it was useless. Calling about something that could wait a couple of days or even just booking a follow up appointment for a few weeks for more difficult that getting seen on the day! I did actually write to the practice manager and laid out the issues with it in general and got a reply that they’d had similar feed back. I had included that when I got though one day at 10.30 and was told that people need to call at 8.30 I had let the receptionist know I had been calling since 8.30 but hadn’t been able to get through!Now it is you need to call at 8.30 for same day or a day or two appointments which is still a nightmare, but you can also call later and make an appointment for a few weeks later for non-urgent stuff.