| Comment | Get a note pad and right all the problems and times you've contacted anyone for this issue (this will help you later... Trust me)
Get the gardeners details your self. If they are a legit company then contact them. Give them time to respond. Be polite (again note everything down)
If they are not a legit company, the I would take this up with your neighbour. They hired an uninsured contractor, it's their fault.
If you don't get anywhere with the above, if it's neighbour who's liable and you already made contact then use a mediator service.
If its a legit company but you get no time scales or from the neighbour you don't get anywhere look into getting a quote from a contractor for the repair.
Then you can either claim on your insurance, or you can start a "simple procedure" to have you neighbour or the contractor taken to court. It's fairly simple (I've heard to fill out the form)
Ps I'm not legal trained. Just had to put up with inconsiderate neighbours, and now my options.
You can ask in UK legal advice forum as well.
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