| Comment | Uber has brought in a policy that pays their drivers a fixed fare rather than one that reflects the cost for a particular route a passenger requests. Drivers will obviously go the shortest possible distance rather than the quickest route to ensure that they are not subsidising the passenger's fare. Any traffic accidents, roadworks, etc, Uber believes that the driver should subsidise the additional costs instead of leaving it how it actually is in the real world i.e. whilst unfortunate for the passenger, they should pay for the costs of unexpected diversions. All passengers should be willing to tip their driver if they wish to be taken a longer route (and not the mythical "I'll tip you later in the app", but hard cash, otherwise sit back and enjoy the shortest distance route). All passengers should monitor a journey on their phone and immediately report any driver deliberately taking unnecessary diversions - not that this should be a thing on Uber anymore because of fixed fares, but definitely with others. |
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