| Comment | “If you’ve been unable to get to the bottom of an increase in our usage by locating a greedy appliance, the next step would be to carry out an initial check on the accuracy of the meter with a ‘Creep Test’. To carry this out: turn off the power to your fuse box and check if the meter continues to clock. If the meter clocks (more than 1 - 2 units which could be down to residual power in the wires) then it's either faulty, or clocking someone else’s usage.
If your meter is in a communal meter cupboard, sometimes the meter details can get mixed up. Firstly it’s worth checking the meter serial number on the meter matches the serial number registered on your account.”
I think if there’s an issue with your meter then you can call out an engineer out. It costs to arrange the call out but if they agree that there’s an issue, they will reimburse the fee.
Seems more than likely it’s just the price increase though :( |
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