| Comment | If you explicitly paid extra for 2 day shipping, and didn't get 2 day shipping then the seller owes you the shipping cost. Because you paid for services which you did not receive.
Evri is a vendor of services with the seller, so your contract is not with Evri but the seller alone.
The seller is liable.
You have a right to cancel and receive a full and immediate refund.
https://www.gov.uk/online-and-distance-selling-for-businesses |
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