r/Glasgow Tools

It was a sort of gradual progression tbh. I started off Customer service, then a broadband ISP tech support agent, then a 1st level support engineer for a while, then I started branching off a bit to more interesting things. So On-Prem Exchange management, and learned PowerShell. Then a Support analyst managing Citrix, then an Infrastructure Engineer. By that point was on 29k (in 2020).


Then, my boss left and got a job as head of DevOps at another place. He got me a job there, and I was still on the low 30s in terms of salary, but I hadn't a clue what I was doing. It was just a steep learning curve for almost a year. But then things started getting easier.


Went from 32 to 38k then to 52k at that job within 1 and a half years. Then recently applied for this other DevOps role. Currently on my 2nd week of training at the new company. Similar tech stack in some areas, but still need to train in some areas.


I know that's a long reply, but to summarise, I learned on the job and just jumped right into a DevOps role from a more traditional Windows Server Admin/Infrastructure engineer background.

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It was easier because I was hired by an ex manager so there wasn't much of an interview process. I worked my ass off though to understand everything because all my previous experience was next to useless (going from Windows to Linux and learning about DevOps concepts like Version control, etc.).

It helped it was during lockdown so I didn't have much else to do besides work and study.