| Comment | You're a bit fucked.
Everyone's telling you to phone the council because that's what they've done in the past which would be a reasonable suggestion if it weren't for the fact that you can't phone them anymore. You can now only:
1) Book a time for them to call you. The earliest slot available for you to book will be in a few weeks time - long after the (7 day?) deadline for you to pay the balance has expired.
2) Submit a form on the council's website to arrange an alternative repayment schedule. This will take the council several weeks to action, again long after your deadline for payment has passed.
You can certainly try either of those options but they will definitely take longer than seven days to even be looked at by someone at the council (probably somewhere in the region of 2-3 weeks) and your overly threatening letter will have a disclaimer stating that payment should not be withheld under any circumstances. The likely scenario now is that the council will sell your balance plus interest off to their debt collectors and you'll be contacted by them to arrange a payment schedule. |
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