Safe Lettings by chance? Just a guess but we used them and had an issue with deposit as well. Contacted Safe Deposit Scotland about it and they referred it to some tribunal thing. Ended up with 1.5x our deposit back. 3x is the maximum punishment which obviously would have been nice but we got more than we put in and it actually wasn't that much effort. If you want to DM and ask anything further I'll do my best to find my old info on it. |