r/Glasgow Tools

Title
AuthorCannonieri
Comment
I've found staff to be similarly horrible.

What annoys me is the smart tickets, which routinely malfunction, and yet it appears as a surprise to staff when questioned.

I've had to show staff my app with my purchase history, journeys used, bank payment etc. to prove I have actually bought a ticket. And then you lose so many journeys to issues like tap out stations being down and the journey doubling on you. It is infuriating.
Reddit Linkhttps://www.reddit.com/r/glasgow/comments/15subu5/scotrail_staff/jwhhhhj/
CreatedWed 16th Aug 2023 8:57pm
Statusnormal ()

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