| Comment | >The machine only becomes active as you approach the stop, so best to wait until the bus is pulling up to tap off.
If the tap-off machine doesn't work (very often doesn't) you can always tap-off on the driver's ticket machine as a replacement.
You can see all your charges here and dispute them for a refund if you believe you've been charged more than you should've been
[https://first-group.uk.littlepay.com/first-group](https://first-group.uk.littlepay.com/first-group) |
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