| Comment | Yep. They will get in touch when they need you to do anything.
We went through this at the end of 2017. Landlord put in a claim to keep the deposit. I didn't even bother negotiating as I'm well aware that they pull this stunt almost as a matter of procedure. Opened a dispute and a few weeks later got an email telling me the deposit was being returned in full and to provide bank details.
Once you open the dispute, MDS will get in touch with them asking for the evidence and the evidence needs to include receipts/invoice type things. It's perhaps likely they did replace the burned carpet, so don't expect the full whack back, but it's very unlikely they will be able to give enough evidence and receipts totaling 1800. |
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