r/Glasgow Tools

Title	Seeking Info About Hospitality Industry in Glasgow
Author	val-en-tin
Body	Hello Everyone, I have an unorthodox request as I went down a rabbit hole of info regarding the exploitation of workers in the Glasgow hospitality industry. It is a personal project, not a study or anything as I am mainly researching it due to someone close to me has struggled with it for years. I am particularly interested in any personal anecdotes from workers or those close to them so I can show the person they are not alone but recently it escalated when the council hired hotels for emergency accommodation for vulnerable people. I doubt there is anything that anyone can do to fix the situation as most employees would not wish to go to a tribunal as they want to retain their jobs and have stability and being a member of a union leads to folks being fired and not able to find a job. If anyone knows the answers to several questions of mine or where I can find them, I'd appreciate it. Beyond that, if anyone has a vent, vent away as it seems the city severely lacks those. Otherwise, I'd like to know: 1) How prevalent are fake contracts that state wrong hours, wages or job roles? How about not having any contract at all? How many hotels pay wages into bank accounts and how many do so in cash or find a weird roundabout way to deposit money to avoid issues? I only found info on the prevalece of zero-hour contracts. I get this question might be hard to answer as it might be traced back to you so if anyone wants to say anything - best to use a throwaway, I assume. 2) How many hotels opt to only hire EU or outside EU workers at the lowest positions? Most I heard of doing so and of course do not outright refuse British-based or British-perceived workers but the prevailing sentiment is that those theorised as born in the UK will make issues or join a union when facing troubles at work. Usually heard it is explained as language issues but argument breaks down when staff is multi-national and most speak English to some extent. 3) How prevalent is forcing employees to complete huge workloads in the fastest time with mandatory clocking in, no overtime pay and cutting of hourly wages when an employee is deemed to slow? 4) I did come across a thesis on the subject which stated that hotels favour flat structure and those who do managerial work have to do in addition to the workload of an ordinary employee and treated as pretty much the lowest rank employee overall. Are higher managers usually outsourced without employees being offered promotions? 5) Do any hotels enforce day offs after a certain and fixed amount of days such as let us say - one day off per seven days or do most skirt around it and only do so sometimes with employees forced to work nine consecutive days or such? 6) Is it common for hotels to attempt to have the least workers working consecutively together such as two staff members per shift per hotel despite the amount of work to cover? 7) Some networks religiously do health and safety training but they never seem to execute it such as when it comes to cleaning toxic and dangerous materials? Is it common for there to be no safety equipment like specialised filtered masks for strong chemicals to be available? How prevalent is chemical poisoning? Are public services even used anymore when it comes to hazardous tasks such as dealing with the post-death cleanup of rooms with body fluids and dirty syringes or similar? 8) How many hotels sold off their entire staff to agencies without any notice? 9) Is there any regulating body that inspects the quality of work without something being reported first? 10) How many hotels employ external specialists to minimise employee costs that get huge bonuses for cuts they do? Is it possible for such a specialist to be one person who works with multiple hotel groups and networks? Now
Reddit Link	https://www.reddit.com/r/glasgow/comments/wpv1bl/seeking_info_about_hospitality_industry_in_glasgow/
Created	Tue 16th Aug 2022 2:57pm
Status	normal (Removed by [])

Hello Everyone,

I have an unorthodox request as I went down a rabbit hole of info regarding the exploitation of workers in the Glasgow hospitality industry. It is a personal project, not a study or anything as I am mainly researching it due to someone close to me has struggled with it for years. I am particularly interested in any personal anecdotes from workers or those close to them so I can show the person they are not alone but recently it escalated when the council hired hotels for emergency accommodation for vulnerable people. I doubt there is anything that anyone can do to fix the situation as most employees would not wish to go to a tribunal as they want to retain their jobs and have stability and being a member of a union leads to folks being fired and not able to find a job. If anyone knows the answers to several questions of mine or where I can find them, I'd appreciate it. Beyond that, if anyone has a vent, vent away as it seems the city severely lacks those. Otherwise, I'd like to know:

1) How prevalent are fake contracts that state wrong hours, wages or job roles? How about not having any contract at all? How many hotels pay wages into bank accounts and how many do so in cash or find a weird roundabout way to deposit money to avoid issues? I only found info on the prevalece of zero-hour contracts. I get this question might be hard to answer as it might be traced back to you so if anyone wants to say anything - best to use a throwaway, I assume.

2) How many hotels opt to only hire EU or outside EU workers at the lowest positions? Most I heard of doing so and of course do not outright refuse British-based or British-perceived workers but the prevailing sentiment is that those theorised as born in the UK will make issues or join a union when facing troubles at work. Usually heard it is explained as language issues but argument breaks down when staff is multi-national and most speak English to some extent.

3) How prevalent is forcing employees to complete huge workloads in the fastest time with mandatory clocking in, no overtime pay and cutting of hourly wages when an employee is deemed to slow?

4) I did come across a thesis on the subject which stated that hotels favour flat structure and those who do managerial work have to do in addition to the workload of an ordinary employee and treated as pretty much the lowest rank employee overall. Are higher managers usually outsourced without employees being offered promotions?

5) Do any hotels enforce day offs after a certain and fixed amount of days such as let us say - one day off per seven days or do most skirt around it and only do so sometimes with employees forced to work nine consecutive days or such?

6) Is it common for hotels to attempt to have the least workers working consecutively together such as two staff members per shift per hotel despite the amount of work to cover?

7) Some networks religiously do health and safety training but they never seem to execute it such as when it comes to cleaning toxic and dangerous materials? Is it common for there to be no safety equipment like specialised filtered masks for strong chemicals to be available? How prevalent is chemical poisoning? Are public services even used anymore when it comes to hazardous tasks such as dealing with the post-death cleanup of rooms with body fluids and dirty syringes or similar?

8) How many hotels sold off their entire staff to agencies without any notice?

9) Is there any regulating body that inspects the quality of work without something being reported first?

10) How many hotels employ external specialists to minimise employee costs that get huge bonuses for cuts they do? Is it possible for such a specialist to be one person who works with multiple hotel groups and networks?

Now